Pathway Connect

Our rapid response system is broadly recognized for delivering unsurpassed responsiveness to customer problems whenever and wherever they may occur.

Location	Phone number
North America	Toll-Free +1-800-447-5007 Local +1-978-262-2900
Europe	Main Support # Toll +49 7738 2761290
Korea	Toll-Free 1800-5116
Japan	Toll-Free +81 120-255-390 Local +81 45-330-9005
Taiwan	Toll-Free +886 080-003-5556 Local +886 3-5525258
China	Main Support # +86 21-5131-7066
Singapore	Toll-Free +65 1-800-4-BROOKS (1-800-4-276657)  Local +65 6309 0701

Pathway Field Support & Customer Care Hours

Location	Hours
China	8:30 a.m. to 5:30 p.m.
Europe	8:00 a.m. to 5:00 p.m. CET
Japan	9:00 a.m. to 5:30 p.m.
Korea	9:00 a.m. to 6:00 p.m.
North America	8:30 a.m. to 5:30 p.m.
Singapore	9:00 a.m. to 6:00 p.m.
Taiwan	9:00 a.m. to 6:00 p.m.