Thank you for visiting Brooks Automation website. What we describe here is our policy concerning any personal information that you choose to furnish to us in the course of your visit to the site. We want you to understand the operation of this policy so that you will feel comfortable in dealing with us through this site.
Information Collection and Use
We collect information from visitors to our web site in several places. We will not share or sell or rent that information to any third party in any way that is not described in this Policy. For some of the services that we provide through our web site we will ask you to register via an on-line registration form. In those cases we may ask for both company and individual user information. You may be asked to provide a user identification and password. In cases in which you elect to obtain products or services through our web site you will be asked to provide information necessary to conclude transactions, including data such as shipping addresses and payment procedures. We may also collect information about you that assists us in our marketing efforts and in improving our on-line services, such as data concerning the portions of our site visited and data concerning your web address and other sites visited before and after ours. This information is used to analyze usage and trends and to monitor link usage.
Unless you choose to do otherwise you can visit, browse and use our site without revealing any personal information. In those situations in which we request information from you, it is, of course, entirely up to you whether you choose to do so or not. If you do share information with us, it is likely to be data such as your name, your address or your e-mail address. Our policy in each such case is to let you know why we are asking for the information before you decide whether or not to submit it to us.
Employment Application Information
You can apply for employment at Brooks through our website by visiting the Careers section on the home page. If you choose to do that, then we will receive a rather extensive amount of information about you, well beyond simple contact information. We use this information principally to determine whether we have a position to which you are well suited. This information is accessible by a number of Brooks' sites, and it could be read by someone in a country in which data privacy is not as well protected as in your home country. If you become a Brooks employee the information that you submit can be used by Brooks as part of our employment records for use as such.
Information Protection Generally
It is our intent to protect any information that we may receive from you—such as in a Literature Request Form or in connection with a Customer Account of any kind—to utilize industry standard efforts to protect all of your information, including particularly anything to do with your personal identity. We will also make every effort to respond promptly to any request that you make to us to correct any inaccuracies in your personal information that you bring to our attention. Nevertheless, please recognize that despite the precautions that we take, any information transmitted over the internet can be intercepted by third parties over whom we have no control. Accordingly, we discourage the sending of sensitive personal information, since we cannot guarantee its security. Any such information sent to us is necessarily sent at your own risk. Please remember as well that any time you use a link from our site to that of another company, Brooks cannot be responsible for the privacy protection practices of others. Please check the privacy policies of any such sites before using them.
Cookies are data files that a web site writes to your hard drive when you visit the site. It can collect and file information such as the pages viewed on site that you have visited. It cannot read data off your hard drive. The only personal information that it can contain is information that you provide yourself. These can provide the benefit of preventing you from having to enter redundant and duplicate data at various areas of our site. They also help us to better understand how our site is used and to improve our service. We can only read cookies from a Brooks web site. If you decide to disable cookies in your browser, you can still obtain access to most Brooks web sites.
Information disclosures to third Parties
If required by a court order, subpoena or the like, we may be required to provide third parties with personal data collected on our web site. We will take whatever reasonable steps we can to assure that any information of yours that we are required to provide is not used for any other purpose.
Changes to Our Policy