Contact Customer Care

Our rapid response system is broadly recognized for delivering unsurpassed responsiveness to customer problems whenever and wherever they may occur.

Field Support & Customer Care Phone Numbers

Location   Phone number
 North America  Toll Free  +1-800-447-5007
 Local  +1-978-262-2900
 Europe  Toll Free in Germany  +49 800 000 9347
 Main Support # Toll  +49 364 176 9999 6
 Korea  Toll Free  1800-5116
 Japan  Toll Free  +81 120-255-390
 Local  +81 45-330-9005
 Taiwan  Toll Free  +886 080-003-5556
 Local  +886 3-5525258
 China  Main Support #  +86 21-5131-7066
 Singapore  Toll Free  +65 1-800-4-BROOKS
 (1-800-4-276657)
 Local  +65 6309 0701

 

Field Support & Customer Care Hours

Location Hours
 China  8:30am to 5:30pm
 Europe  8:00am to 5:00pm CET
 Japan  9:00am to 5:30pm
 Korea  9:00am to 6:00pm
 North America  8:30pm to 5:30pm ET
 Singapore  9:00am to 6:00pm
 Taiwan  9:00am to 6:00pm

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