Field Services

Brooks provides automation, vacuum and instrumentation and service solutions. We are a highly-valued  business partner to original equipment manufacturers (OEMs) and equipment users throughout the world. 

We serve markets where equipment productivity and availability is a critical factor for success.  While our largest market is the semiconductor device manufacturing industry, we also provide unique solutions to customers in data storage, advanced display, analytical instruments, solar and Basic Life Sciences markets throughout the world.

Global Services Contacts

Field Services Options

Brooks Field Services consist of a wide array of Service and Support activities, which consist of Flexible Service Models to meet OEM and End User needs, including:

Benefits

Local Sales and Service Teams provide customized service and repair products and programs to optimize the productivity and profitability of Brooks customers.

Regional Offices Translate the strength of Brooks global applications and product expertise into the local language and time-zone.

Guaranteed Uptime Support (GUTS ®) is accessible 24x7 to any Brooks customer, anywhere in the world.

  • Help within 59 minutes
  • Solutions within a day

Regional Repair Centers and Parts Depots provide local access to Brooks certified repair processes and Brooks quality parts and spares.