EMERGENCY SUPPORT (GUTS®)

Around the clock, around the world

GUTS^® (Guaranteed Up-Time Support) rapid response system is broadly recognized for delivering unsurpassed responsiveness to customer problems whenever, wherever they may occur. Every call to our GUTS line is answered by a capable, empowered Brooks Service professional trained to diagnose and coordinate a response from first call to action plan within 59 minutes or less. Guaranteed.

You can reach Brooks Global Customer Operations Teams around the world:

North America	1 800-FOR-GUTS (800-367-4887)
Germany France UK	+49 1804-CALL-GUTS (1804-2255-4887)
Japan   Helix Technology K.K.   Yaskawa Brooks Automation, Inc.	+81-45-477-5980 +81-45-478-7373
China	+86-21-5131-7066
Taiwan	+886-3-5525225
Korea	+82-31-288-2500
Singapore	+65-6464-1481