SURVEY

First Name:
Last Name:
E-mail:
May we contact you?:		Yes No
Web Site Experience:
Did you find the information you were looking for?:		Yes No
Was the information you were looking for easy to find?:		Yes No Never found it
Was the information that you found helpful?:		Yes No
How would you rate the ease of use of the Brooks Support site?:		- Select One -Does Not Add ValueAdds Average ValueAdds Good ValueExcellent Value
What other information would be helpful to you on this site?:
How often do you visit the Brooks Support site on a monthly basis?:		- Select One -RarelyOftenWeeklyDaily
Support Experience
What is your overall perception of Brooks Global Customer Support (GCS)?:		- Select One -PoorAverageGoodExcellent
What do you like most about Brooks GCS?:
What do you like least about Brooks GCS?:
How would you rate the quality of Service from Brooks?:		- Select One -Low QualityAverage QualityGood QualityHigh Quality
Which selection best describes how you feel about getting service from Brooks GCS?:		- Select One -Does Not Add ValueAdds Average ValueAdds Good ValueExcellent Value
How often do you do business with Brooks for parts and support?:		- Select One -RarelyOftenWeeklyDaily
Brooks Experience
What is your overall perception of Brooks Automation?:		- Select One -PoorAverageGoodExcellent
What do you like most about Brooks?:
What do you like least about Brooks?:
How would you rate ease of doing business with Brooks?:		- Select One -Low QualityAverage QualityGood QualityHigh Quality
Which selection best describes how you feel about Brooks Automation?:		- Select One -Does Not Add ValueAdds Averge ValueAdds Good ValueAdds Excellent Value
Comments: