REPAIR (RMA)
Brooks Automation has repair centers around the globe. This local presence allows us to better serve you in your repair needs. Below is a map of our repair center and spares stocking locations. 
 You can access the status of your in-house repair orders on-line, anytime. Use our on-line tool e-RMA to get up to the minute information on where your order is in the repair process and when it is expected to ship to you.
Brooks provides a variety of service offerings for repairing your Vacuum and Automation Equipment. Service offerings available are dependent on the product line and availability. | Standard Repair: | Standard functional quoted repair or Fixed Price Repair
| | Enhanced Repair: | Functional Repair service PLUS Preventative Maintenance to address high ware parts, as necessary, to prevent anticipated failures.
| | Refurbishment: | Rebuild of equipment to like-new condition
| | Scheduled Exchange: | Receive refurbished equipment in exchange for failed equipment. Can be scheduled ahead of time to coincide with your scheduled preventive maintenance.
| | Advanced Exchange: | Receive refurbished equipment quickly, reducing your downtime and inventory requirements.
| | Purchase Refurbished Equipment: | Brooks offers refurbished robots and pumps at reduced prices
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Please visit your region on the Contact Us page and speak with a Brooks RMA coordinator to request an RMA, and learn more about our repair offerings.   
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