REPAIR (RMA)
Brooks Automation has repair centers around the globe. This local presence allows us to better serve you in your repair needs. Below is a map of our repair center and spares stocking locations.
 You can access the status of your in-house repair orders on-line, anytime. Use our on-line tool e-RMA to get up to the minute information on where your order is in the repair process and when it is expected to ship to you.
Brooks provides a variety of service offerings for repairing your Vacuum and Automation Equipment. Service offerings available are dependent on the product line and availability.
| Standard Repair: |
Standard functional quoted repair or Fixed Price Repair
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| Enhanced Repair: |
Functional Repair service PLUS Preventative Maintenance to address high ware parts, as necessary, to prevent anticipated failures.
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| Refurbishment: |
Rebuild of equipment to like-new condition
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| Scheduled Exchange: |
Receive refurbished equipment in exchange for failed equipment. Can be scheduled ahead of time to coincide with your scheduled preventive maintenance.
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| Advanced Exchange: |
Receive refurbished equipment quickly, reducing your downtime and inventory requirements.
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| Purchase Refurbished Equipment: |
Brooks offers refurbished robots and pumps at reduced prices
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Please visit your region on the Contact Us page and speak with a Brooks RMA coordinator to request an RMA, and learn more about our repair offerings.
  
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