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TOOL AUTOMATION FIXED PRICE REPAIR PROGRAM


 

At Brooks Automation Global Customer Support we are committed to supporting you. Our mission is to exceed expectations in all areas of customer responsiveness. As part of our commitment to better support you, Brooks Global Customer Support is pleased to offer you a new flat-rate service solution to repair your Brooks robots called Fixed Price Repair. The Fixed Price Repair program will help optimize repair and reduce cycle time. The Fixed Price Repair program is being offered on several atmospheric/vacuum product lines, as follows:

This program will answer your concern for tool productivity, unscheduled downtime, inventory management and maintenance budget planning. It consists of an array of service levels and options, designed to fit your business model and address your operational efficiency requirements.

Fixed Price Repair is our pro-active approach to product repair allowing you peace of mind through budgeted pricing and reduced cycle times by as much as 50%.

The Brooks Fixed Price Repair Program provides three pre-set repair levels:

  • Functional Repair
  • Enhanced Repair with Preventative Maintenance>
  • Refurbishment

For more information on the Fixed Price Repair program, please contact your local account manager at sales@brooks.com.