Quality Assurance

At Brooks, quality is a top priority. We are committed to ensuring the safety and reliability of the products and services we bring to market through quality strategies, quality systems and continuous improvement in all aspects of our business.

Brooks defines quality as not only a feature of our products, but as the value we deliver through our processes and services, taking into account customers’ current and emerging requirements as well as market and industry changes. As a result, we believe we can best measure our success by the ongoing success of our customers.

We succeed in continually improving our performance and quality by empowering each employee to act with:

  • Personal accountability and a strong commitment to customer satisfaction
  • A focus on data-driven decision making and rapid problem resolution
  • Collaboration and teamwork in working both internally with fellow Brooks employees and externally with our suppliers and customers

The Brooks quality management system is based upon and compliant with the ISO 9001:2008 international standard.

ISO Certificate 9001:2008 PDF Downloads